✅ Successful Install Guarantee
At GetCarTech, we stand by the compatibility and ease of use of our products. That’s why we offer a Successful Install Guarantee. If you run into a genuine issue during installation that we can't solve, we’ll accept a return—no hassles, granted it meets the criteria below:
- ✅ Undamaged (including cosmetic condition)
- ✅ Repacked in original packaging with all accessories
We’re professionals here to help you get up and running successfully. Our tutorial videos are industry-leading and we also offer dedicated phone support during business hours.
Note: This guarantee does not apply in cases of product misuse, intentional damage or failure to follow our provided instructions.
🛡 Warranty
Most of our products come with a 12-month limited warranty unless otherwise stated. Please contact us for assistance with warranty claims and provide your order number and a description of the issue.
📦 How to Return an Item
- 📧 Contact us at hello@getcartech.com.au with your order number and reason for return.
- 📋 We'll confirm eligibility and provide return instructions.
- 📮 Send the item back to our return address with care.
- 📦 Once received and inspected, we’ll issue your refund or replacement.